Relief

Jenny, the Super Mega Awesome Cool lady from the Gary, Indiana airport called me this morning to tell me she had my bag. I haven't been that happy in a very long time. I think I told her I loved her and wanted to give her a hug. I was pretty happy. I was even happier when she told me that I was the first one she called: 'if I were you, I would want to know where my bag was.'

Apparently, their airline and Air Canada's the assholes airline share the same ground crew and someone screwed up by putting my bag on a flight that left 3 hours after our flight left for Edmonton. Figure that one out.

Unfortunately, the Gary, Indiana airport has no carriers going to Canada, so my bag must be shipped back to Las Vegas and then routed to Canada. Here's hoping their are no more screw ups. My fingers are crossed.

I have yet to receive word from the assholes. I did give all the information regarding my baggage reference number and the baggage claim centre to Jenny who promised she would call the assholes, as well as Stuart, the lead ground crew guy in Las Vegas to ensure that my bag would return home safely to me within the next couple of days. But knowing how the assholes operated, they probably won't make any attempt to call me until my bag is in Canada at the airport.

At least if there are any concerns, I know I can call a real person - Jenny - who was kind enough to provide me with her cell phone number in case anything else goes awry.

I love good customer service.